Salesforce CRM provides a comprehensive array of SaaS CRM services, which enable customers and subscribers to systematically record, store, analyze, share and act upon business data, and to help businesses manage customer accounts, track sales leads, evaluate marketing campaigns, and provide post-sales service. It also enables companies to generate reports and summaries of this data and share them with authorized individuals across functional areas. Most of the features of our service can be accessed through a variety of devices, including laptop computers and mobile devices. Additionally, the service is highly configurable in a short amount of time, enabling the salesforce customers to tailor its appearance, policy settings, language, workflow, reports, and other characteristics without the use of significant IT resources or consultants. The salesforce services mainly focus on the following functional areas within CRM:
- Sales force automation
- Partner relationship management
- Customer service and support automation
- Marketing automation
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